customerexpo.loyalty360.orgCustomer Expo | November 11-13, 2019

NOVEMBER 11-13, 2019 JW MARRIOTT INDIANAPOLIS INDIANAPOLIS, IN RATES AND REGISTRATION SIGN IN CONTACT Search for: Event Details Speakers Conference Overview Agenda & Speakers Sneak Peek Videos Speaker Information FAQ Sponsors & Exhibitors Become a Sponsor Sponsors and Exhibitors Venue Info Hotel Overview Book Reservation Travel Media Media Announcement Media Partners Customer Awards Expo Connect Past Expos 2018 Agenda 2017 Agenda 2016 Agenda What Past Attendees are Saying Enter your username or email address and password. Forgot Password Please enter your username or the email address associated with the account so we can help you reset your password. Forgot password? Cancel Call ChatChat Social We’re here to help 513-800-0360 info@loyalty360.org Follow Loyalty360 Follow Customer ExpoNovember 11-13 JW Marriott Indianapolis, IN REGISTER NOW SIGN UP FOR UPDATES AND EXCLUSIVE DISCOUNTS CAPTCHA verification: CUSTOMER EXPO 2019 SPEAKERS Kelly Edwards Manager of Loyalty Marketing DSWMichelle Garcia Sr. Manager of Customer Journey NissanYuichiro Miyake President Sapporo LionNick Agius Media Content Manager Francis Ford Coppola WineryCecilie Balfour Marketing Manager for TELUS Rewards TELUSChris Bingel Director of Loyalty & Database Marketing Red BoxNadia Libralesso Senior Director of Loyalty and Rewards RBCJulie Oleskiewicz Director of Leaders Club Program Management The Leading Hotels of the WorldAdam Pierno AVP Marketing Strategy Arizona State UniversityMeaghan Kelly Member Acquisition Strategy & Field Engagement Wyndham Hotels & ResortsElizabeth Fettes VP of Marketing and Brand Strategy Karisma Hotels & ResortsChris Roution Director of Marketing Partnerships & Business Development T-MobileSEE THE COMPLETE LIST OF SPEAKERS HERE Download the Agenda Outline Customer Expo is a forum to openly discuss customer, brand and channel challenges and solutions. Discover how to optimize the customer experience at all touch-points and increase the impact of engagement throughout the customer lifecycle. BRANDS ATTENDING EXPO FEATURES 25+ Sessions We’ve brought together some of the top voices in customer loyalty to explain what their brand has been doing to innovate in the space, and where the industry looks to be going in the future. Topics include customer experience, customer engagement, social media, and leveraging the mobile platform to achieve measurable results. Brand Networking Meet with fellow marketers to benchmark your efforts against the biggest brands across a full spectrum of industries, while discussing what’s working, what isn’t, and how to better leverage technologies to craft a more complete view of your customer experience. Exhibit Hall A crucial first step in implementing a CX program is finding and leveraging the right technology for your company. Meet with technology & service providers on the cutting edge of customer experience and find the partner that will enable you to collect customer data, analyze the results, and take the next step armed with the knowledge you need to engage customers effectively. 2019 Customer Awards Customer Expo is also home to the Loyalty360 Customer Awards. Conference attendees will decide which organizations will take home the top award in a variety categories, including the prestigious 360-Degree Award. Happy Hour After a day packed with unique insight and learning opportunities, there’s no better way to unwind than with Customer Expo ’s Happy Hour. Enjoy a laid-back, informal atmosphere in which you’ll network with fellow marketers and end the day with a relaxing chance to catch your breath before the next day’s events. BRANDS AT A GLANCE BY LEVEL BY INDUSTRY JW Marriott indianapolis Get a sneak peek into one of the premier hotels in Indianapolis EXTERIOR WHIte river BALLROOM King Guest Room LEARN MORE PREVIOUS LOYALTY360 SPEAKERS Seth Rabinowitz Senior Vice President Marketing & Fan EngagementMark Snyder Executive Vice President Global Chief Marketing OfficerJackson Jeyanayagam CMO BoxedMichael Marino Senior Vice President Loyalty & DigitalAl Perkinson Vice President of Marketing Costa SunglassesJose Costa Group President Driven BrandsJulie Gerola Vice President & General Manager for Digital Marketing & Operations Marvel EntertainmentStuart Slutzky Chief of Product Innovation HumanaVitalityBrian Popelka SVP of Supplier and Customer Care Overstock.comDavid Mingle General Director of Global Customer Experience Execution and Planning General MotorsEric Messerschmidt SVP Marketing Ulta BeautyNataki Edwards Senior Vice President of Digital Strategy and Operations AARPSponsors & Exhibitors Sponsors Gold Gold Silver Platinum Gold Gold Supporting Gold Gold Silver Supporting Supporting Exhibitors Loyalty360 is the professional association for loyalty marketers. We are committed to helping our members simplify the journey to customer loyalty. Members get access to our exclusive, market-driven and unbiased coverage of all facets of customer loyalty, including CRM, Customer Experience, Loyalty Programs, Brand Loyalty and Customer Engagement. Our members-only, peer-to-peer community enables members to connect with each other, network, share advice, news and insights. Join Loyalty360 to stay up to date with the newest thought leadership, hot topics and latest trends in loyalty marketing. Register for a free online account or become a member today! LEARN MORE JOIN SUBSCRIBE NEED HELP? Event Details Conference Overview Agenda & Speakers Sneak Peek VideosLoyalty360 CX AwardsCX LandscapeThe FulcrumSponsors & Exhibitors Become a Sponsor 2019 Exhibitors 2019 Sponsors Media Partners Venue Information Hotel Overview Book Reservation Travel Past Expos 2015 Customer Expo 2014 Customer Expo 2013 Customer Expo 2012 Customer Expo 2011 Customer ExpoCONNECT Facebook Linkedin Pinterest Contact Us Twitter Google+ RSS Feeds © Loyalty360. All Rights Reserved Terms & Conditions...